Track your order here.

Hey there! Once orders are sent out, we cannot provide a refund unless it follows our refund policy. Please ensure you are comfortable with the shipping times for your country this Christmas season if ordering a Gift! Please email us your destination country at for relevant times.


All products purchased at Merch Ape will be processed during the current business week. Please allow 14-21 Business days for special promotion items to arrive from date of purchase, as these will be in high demand. Regular items will take about 10-20 Business days.

International Orders may take 2-8 Weeks to arrive depending on region. Please contact us at for estimated times based on your country.


In order to ensure the most efficient shipping times, different items may arrive separately. Please do not panic if you receive one item first. The other item(s) will arrive shortly.

[International orders] - Merch Ape is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. If the order arrives in your country and...

  • The customer refuses to accept the package
  • No attempt is made in the country of destination to deliver the package. 

Merch Ape reserves the right to abandon the package(s) and will not be responsible for any refund.